To be the preferred one-stop-shop “Customer Loyalty Enabler” for the retail industry in India
MISSION
LLS has set an objective of being a powerhouse for the customer loyalty Solutions by providing CRM services to the retailers, which would enable them efficiently to gain and retain customers.
CORE VALUES
LLS believes in following values for its business and processes to achieve its Vision:
*
Innovation drives growth
*
Quality is essential
*
Integrity for continuity
*
Empathy to change
*
Accountability in customer service
Ms. Radhika Chandrasekar
– Founder & CEO
A seasoned entrepreneur. She was the founder and CEO of Arrow Point Technologies, a USD 21 Million company providing offshore software services having offices in USA and India. With more than 10 years as senior management, she has worked in USA for more than 12 yrs with companies like AT&T and Johnson and Johnson on complete Oracle ERP and CRM implementations.
Mr.S.S.Subramanyan
– Head Sales & Marketing
A retail business expert. He has over 15 years of experience in retail industry (consumer durable) in the areas of channel management, key account management, new market development, organization planning, team building and motivation. He has been associated with his Korean counter parts in new business development initiatives. Has significant experience in managing multiple regions, from the recruitment of executives to the performance management of teams, managing multiple channel partners and executing corporate competitive strategies.
Mrs. Padma Shivaram
- VP Strategic Alliances
A retail business expert. He has over 15 years of experience in retail industry (consumer durable) in the areas of channel management, key account management, new market development, organization planning, team building and motivation. He has been associated with his Korean counter parts in new business development initiatives. Has significant experience in managing multiple regions, from the recruitment of executives to the performance management of teams, managing multiple channel partners and executing corporate competitive strategies.
Mr.Mac Mahadevan
VP Marketing
Currently leads technology development team for enterprise CRM product. He holds a postgraduate degree in Computer applications with experience in systems analysis, software programming and technology team management. He has been the person in charge of distributed systems analysis, design and development, and has a thorough experience in building complex algorithms for workflow, performance scorecards and integration.
Sai Sridhar Hogirala
VP Operations and Business consulting
An expert in business process management and domain practice establishment with more than a decade of experience. Has a commendable track record of executing business process management projects in SCM and CRM domains. He is also an Adjunct Faculty at COE for SCM and CRM centers in LIBA and CII institute of Logistics.
Venkatesh Kidambi
VP National Affiliations
Currently leads Coalition loyalty program team in Hyderabad. He holds an engineering degree in Computer science with experience in building and managing enterprise that provides technology solutions for Pharma, Hotel and Human resource outsourcing verticals.
Suresh Jinka
Technical Lead
Currently leads technology development team for collaborative CRM product. He holds an engineering degree in Information technology with experience in Programming, Designing, implementation and Maintenance. He has been the key resource person in building ebusiness model for customer experience management in retail.
Arun Chandrasekar
Senior Manager
Currently leads Coalition loyalty program team in Chennai. He holds a post graduate degree in Business administration with experience in merchandising and store management in retail industry.
